Case Investigation

This service enables the delegator, guardian, trustee, or mother to submit a request online to investigate the case of anyone under the care of the General Authority for Minors' Affairs (GAMA) and his/her circumstances that may require visitation to follow-up on the case.

 

Online Instructions

  • Login by clicking on “Electronic Services" on GAMA's website, by entering your username and password of the National Authentication System (NAS). If you don't have a NAS account, click on “New User" and follow the necessary instructions.
  • Select the “Case Investigation" service from the services list on the left side of the page.
  • Choose the Applicant Relationship and File, then click on “Next".
  • Enter the subject of the topic, then click on “Next".
  • Add general remarks on the request, if necessary, then click on “Next".
  • Attach all the mandatory documents and any others​​ supporting your request, then click on “Next".
  • Review all the request's details and tick the checkbox of responsibility acknowledgment related to the validity of the data that has been entered, then click on “Next".

 

Required Documents

  • QID copy of the applicant
  • Other documents depending on the request type

 

Fees

There are no fees for this service.

 

Additional Information

  • After submitting the request online, the system will display a message confirming the success of the application's submission and will generate a tracking number necessary for follow-up through the “My Requests" screen.
  • You can apply for this service by visiting GAMA's premises.
  • This service is also available on GAMA's application (Thukhr) on Google Play and App Store.
  • It is possible to apply any updates on this service, accordingly, for any inquiries or technical support, please call GAMA's Call Center on 16015 (inside Qatar) or +974 40441111.

​